CVS in Pickerington, OH Open now

Reviews about CVS

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  July 15, 2019, by Alli Martin
  I have experienced nothing but terrible customer service at the Hill Road CVS in Pickerington. I will drop off prescriptions and they tell me to call to schedule a pickup time the next day and when I call they tell me they don't have the prescription and it won't be there for days. Why they couldn't tell me the day before so I don't waste my time I'm unsure. They are never willing to call other pharmacies to see if they have things in stock, and are always acting as if everyone who comes to pickup medicine is a huge bother. They have no idea how to treat customers and have the worst customer service. I have given them more chances than I should have and am going to be transferring to Giant Eagle where they actually value their customers and treat them right. I've never been so appalled at a company and their customer service. Shame on you CVS for hiring awful people and not valuing your most important asset- your customers.
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  July 09, 2019, by Natalie Vawter
  THE ABSOLUTE WORST. Medically dangerous that this pharmacy manages medications the way they do. We have repeatedly run into issues with this pharmacy not having medications in stock, stating they'll be in stock in a certain number of days, the medicine not being in stock when promised...two and three and four times. It's ridiculously frustrating but also medically dangerous. Even if you have a CVS only plan, I'd *HIGHLY* recommend going with a different store. The pharmacy staff isn't necessarily rude, but their service when helping with a medication that isn't in stock is beyond terrible. I have a child with no current Epi-pens and a spouse without a daily medication for two weeks. After YEARS of filling all prescriptions here, I'm pulling them all today. I've never seen anything quite like it, but whatever is wrong is no mere glitch in the system. Somewhere in the line, someone has decided consistency in medication stocking is not even a vague concern.